Our Services
Appraisals
Providing expert assessment services for a wide range of assets, from automobiles, RVs, motorcycles, heavy equipment, and large trucks to single-family homes and commercial buildings.
Umpire
Serving as impartial adjudicators, our experienced team acts as umpires in claim disputes, ensuring fair resolution.
Material Damage Consultations
Providing insightful consultations on material damage, assisting clients in making informed decisions for successful claims resolution.
Appraisal Clause
Skillfully facilitating resolution through the appraisal clause process, ensuring equitable settlement of disputes.
Special Assignments
Tackling intricate negotiations with repair shops and addressing claims mishandling, offering solutions for the most challenging cases.
Property Consultations
Offering expert guidance and consultations for homeowners, ensuring comprehensive understanding of property-related claims and solutions.
DRP Management
Effectively managing Direct Repair Programs to optimize collaboration between insurers and repair shops, streamlining claims handling.
Material Damage Training
Equipping your staff with comprehensive material damage training, empowering them with the skills to expertly assess and manage claims.
Data Analytics with Improvement Plans
Analyzing material damage data with precision, devising strategic plans to enhance results and optimize claims management processes.
Our Difference
At Property Damage Experts, our unwavering commitment to excellence sets us apart as leaders in the industry.
What makes us stand out:
Data-Driven Excellence: Leveraging advanced analytics, we scrutinize material damage data, implementing strategic improvements that consistently elevate results and efficiency.
Comprehensive Services: From appraisals to consultations, our comprehensive suite of services covers all facets of property damage management, offering a holistic and streamlined experience.
Industry-Leading Innovation: Pioneering innovative technologies and methodologies, we consistently push the boundaries of property damage management, revolutionizing the way claims are assessed, processed, and resolved.
We are not just experts – we are partners dedicated to achieving superior results and transforming property damage management into a seamless, efficient, and equitable process.
Our Values
Integrity
We operate with unwavering honesty, transparency, and ethical conduct, fostering trust among clients, partners, and stakeholders.
Innovation
We embrace innovative technologies and methodologies, consistently pushing the boundaries to enhance our services and deliver unmatched results.
Expertise
We uphold the highest standards of technical skill and industry knowledge, positioning ourselves as the go-to authority for all property damage challenges.
Efficiency
We are dedicated to providing precise and comprehensive assessments, utilizing cutting-edge technology and expertise to deliver fair and reliable evaluations.
Commitment
We have an obligation not only to our partners but also to ourselves to put our best foot forward every single day.
Continuous Learning
We value continuous learning, investing in our team's growth and development to remain at the forefront of industry advancements and best practices.
Our Story
Meet Charles and Lauren Martin, a dynamic father-daughter duo, who've joined forces to establish Property Damage Experts, a one-stop solution for all your property damage needs.
With over 30 years of experience in the insurance industry, Charles brings a wealth of knowledge and a unique perspective to property damage claims. His licensing as a General Contractor adds an extra layer of insight. On the other hand, Lauren has had an entrepreneurial spirit from a young age, which led her to successfully lead four organizations. She has developed a knack for effective team and project management which has been key to her growth as a leader.
Together, Charles and Lauren form the perfect team. Charles's extensive expertise in property damage management perfectly complements Lauren's sharp business sense and exceptional organizational skills. Their shared passion for their work drives their commitment to providing top-notch client service.
The mission of Property Damage Experts is to provide insurers with a comprehensive array of property damage solutions, guided by our commitment to meticulous claims management and risk mitigation. We strive to redefine the property damage landscape as the ultimate experts, ensuring unparalleled solutions that safeguard insurers from risk and uncertainty while restoring assets to their optimal state.
Charles Martin
Founder & CEO
Lauren Martin
Operations Director
Partner With Us
Insurance Companies
Do you need some assistance handling your workload? We would love to partner with you!
Independent Adjusters
Interested in joining our team as an Independent Adjuster? Click the button below to learn more!
Areas We Service
We proudly service NC, SC, and FL.
Contact Us
(704)787-4370
1820 Harris Houston Rd. #621262
Charlotte, NC 28262
info@yourpde.com
© 2024 Property Damage Experts Inc. All Rights Reserved.